MANAGEMENT
CONSULTING
What is exciting about the consulting we do is how it improves the quality
of life for those we work with. This has broad ramifications. It directs
us to be selective in the assignments we take and to reject those that
are merely tasks with no beneficial outcome for the client.
Here are some of the ways our professionals help you:
Transition Management
Mastering Change
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"It doesn't work to just
ask people to sign on when they haven't been involved in the design
process, when they haven't experienced the plan as a living, breathing
thing."
- Margaret J, Wheatley
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We help companies implement good ideas by involving those
who will be affected by a change in the design of the change. By understanding
what associates and others fear they will lose, we help clients find solutions
to balance or minimize this (sometimes perceived) loss. We recognize loss
and celebrate endings before launching beginnings. This transition management
process:
- Reduces the spread of unproductive rumors
- Engages the front line in the solution process
- Taps the knowledge of people in the trenches
- Eliminates most negative side-effects of change
- Retains those who are most valuable
- Usually produces win-win solutions
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"Every organization must
prepare for the abandonment of everything that it does."
-Peter Drucker
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Conflict Resolution
Getting to Win-Win
We help resolve conflict through a process of mediation
where the parties in dispute come to understand the other’s point
of view and reach a mutually satisfactory resolution. Our process:
- Builds understanding
- Establishes individual dignity
- Diffuses the emotional quotient
- Finds creative solutions
- Promotes a win-win result
Click below to read these case
studies:
RESOLVING
A CONFLICT BETWEEN OLD AND NEW MANAGEMENT
RESOLVING
A CONFLICT BETWEEN TWO SALES STAFFS
RESOLVING
CONFLICTS BETWEEN ADMINISTRATORS AND FACULTY
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Breakthrough
Thinking®
Resolving Management Dilemmas
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"It is not enough to
just do your best or work hard. You must know what to work on."
- W. Edwards Deming
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Using the seven principles of Breakthrough
Thinking, our clients break through conflict and gridlock in
solving complex or difficult problems. This innovative process:
- Removes obstacles to simple solutions
- Broadens your options for solving a problem
- Avoids wasting time on unnecessary analysis
- Produces innovative and practical answers that give you greater benefits
- Guides you to a solution that will fit the long term
- Increases the likelihood your solution will be implemented
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"You have changed forever
the way I will approach problems."
- Senior Manager
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Scenario Planning
Controlling the Future
We develop action plans to defeat future scenarios that
could damage the health of our clients, and to help them leverage internal
strengths and external events to maximize their shareholder value. Our
no-nonsense approach:
- Reconciles the larger purpose of the business with the personal goals
of the principals.
- Resolves internal conflicts about the direction the company should
take
- Develops strategies to hedge against potential future scenarios
- Develops responses to changes in assumptions
- Provides a foundation for team action
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"Your
analysis of the business plan presented to us by a prospective
tenant of the Port was simply outstanding. You raised fundamental
issues that needed to be raised and addressed before we could
enter into a long-term relationship with this prospective tenant."
- President, Board of Harbor Commissioners
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Intrapreneurship
Creating Innovation
Managers and executives develop innovative leadership and
an entrepreneurial environment through the ForeSight® "champion
program." This process:
- Helps employees recognize and respond to new business opportunities
- Increases the rate of internally generated real growth
- Cuts new product development time
- Improves company flexibility and responsiveness to changes in the
marketplace
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"The Champion Program
has changed the way I conduct myself professionally for the rest
of my life. The application of vision, commitment and relentless
perseverance learned and applied in this program will influence
everything I go into."
- A Lab Technician
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Facilitation
Pulling Ahead as a Team
We help employee teams reach their full
potential in dealing with complex or difficult issues. Our process:
- Builds team synergy and effectiveness
- Broadens options for solutions
- Fosters innovative thinking
- Reaches a solution in less time
- Obtains group buy-in
- Produces a practical action plan
- Increases the likelihood the action plan will be accomplished
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" When you work
with us I'm always surprised how much we get done at the end of
the day."
- Program Manager
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Ethical Fitness®
Dealing with Right vs. Right
We help improve the client's ability to make right decisions
under pressure; to deal with the dilemmas or right versus right. This
process:
- Reduces the risk of an ethical breach in the company
- Helps individuals recognize an ethical dilemma that are presented
- Provides them with four models and three tools for the right reasoning
- Creates an "ethically fit" company
Ethical Fitness is a
registered trademark of The Institute for Global Ethics
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" On one hand
it is right to be loyal. On the other hand it is right to be truthful.
I can't do both in this case. What is right?”
-Rush Kidder
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READ: "What
Do You Do
When There Are Two 'Right' Answers"
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