Institute of Management Consultants - USA -
http://www.imcusa.org/consultdetail.acgi?membercode=11338

International Council of Management Consulting Institutes - http://www.icmci.org/ICMCIParticipants/viewperson.cfm?ID=3

CMC Directory
http://www.icmci.com/ConsultantSearch/index.cfm?fuseaction=ViewConsultant&ID=509

Michael Shays and his team help executives resolve management dilemmas, transition and conflict. They specialize in facilitating solutions to problems where there has been resistance, lack of innovation, or lack of progress. This assistance leads not only to breakthrough solutions, but to the smooth implementation of those changes. The focus of this approach is on what must be achieved instead of what is wrong and what caused it. They work with the client to define a future solution and work backwards to create a new present instead of forcing a new present from the past. There are seven principles of effective thinking and opportunity development underlying this facilitated process, including purpose expansion, next generation solution, uniqueness, and people involvement. The mix of creative and practical steps, divergent and convergent thinking not only gets to the heart of the real issues, but also provides a faster track to crossing the finish line with the right results. Michael also helps companies develop a more entrepreneurial environment by guiding intrapreneurial programs for their employees. Michael is a professional speaker on the subject of Power Solutions Thinking.

Michael is a Fellow of the Institute of Management Consultants USA and a recipient of their Lifetime Achievement Award. He was Chairman of the USA Institute in 1983-85 and again in 2001-02, and Chairman of the International Council of Management Consulting Institutes in 1993-95. He is also a former outside Board member of the Association of Internal Management Consultants. Michael is Chairman of the Board of Trustees and CEO of the Journal of Management Consulting Inc., publisher of C2M read in sixty countries and devoted to improving the practice of management consulting around the world. He has been an active member of the Institute for Global Ethics, the Peninsula Conflict Resolution Center, and the Center for Breakthrough Thinking. He is a graduate of Principia College and a former US Navy pilot.

His early consulting experience focused on operations improvement, productivity measurement and activity-based costing for service industries. Later it expanded to systems development, business planning, and through the ForeSight Intraprenuer® program, entrepreneurial product development. Through the Center for Breakthrough Thinking his consulting experience has been to help clients develop long term corporate strategies, manage transitions, and create change.

Michael Shays is a senior management consultant, published author, facilitator and mediator. He has coached CEO’s and other executives in more than twenty-four countries in six continents to resolve conflict, manage transitions, and develop breakthrough solutions to intractable problems. During the past 40 years, he has helped over 500 clients, including AT&T, IBM, KPMG, Hewlett-Packard, and Sprint, as well as the CEOs of many medium-sized companies. For the headquarters of a world-wide eleemosynary organization he developed a master plan for organizational effectiveness and growth to coincide with a multimillion dollar building development project. For an $8 billion utility, he managed multiple projects to help employees learn to manage the company as if they owned it. He has mentored companies through the process of developing new products and businesses through the use of Intrapreneurs. He worked with the Executive Committee of a major public accounting and consulting firm to create and implement a new approach to delivering their core businesses. He has facilitated in-house workshops of thought leaders to develop solutions and action plans for stubborn problems. His team annually interviewed top customers of a multimillion dollar companies to improve customer service and satisfaction.

Michael's practice is applicable to most industries. In the beginning he had significant experience with the telecommunications, broadcasting, publishing, and computer industries. In addition, he is active in the development of management consulting practices and competencies.

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